1. Who We Are

Fitzoraz is operated by Fitzoraz LLC, an online retail eCommerce business based in the United States. Our brand was built for people who want to make home training more convenient, structured, and easier to maintain as part of everyday life.

We understand that not everyone has the time, space, or schedule to visit a gym regularly. Fitzoraz focuses on fitness training gear that supports home workouts, personal routines, mobility, strength training, and general exercise use.

2. Business Information

Brand Name: Fitzoraz
Legal Business Name: Fitzoraz LLC
Business Type: Online Retail eCommerce
Website: https://fitzoraz.com
Business Address: 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
Customer Support Email: support@fitzoraz.com
Customer Support Phone: +1 (415) 662-0844
Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST

3. What We Offer

Fitzoraz offers home gym equipment and fitness training gear for general personal fitness use. Our product selection may include compact training tools, workout accessories, strength-focused gear, mobility support products, and other home fitness equipment.

Our goal is to provide products that are practical for home use and suitable for customers who want to build a consistent training routine without relying entirely on a traditional gym environment.

4. Our Mission

Our mission is to make home fitness more accessible, practical, and sustainable for everyday customers.

Fitzoraz aims to support customers with fitness tools that fit into real homes, real schedules, and real routines. We focus on clear product information, transparent policies, responsive customer support, and a straightforward online shopping experience.

5. Our Values

Fitzoraz is guided by the following values:

• Transparency: We aim to provide clear product, shipping, return, warranty, payment, and privacy information before and after purchase.
• Practical Fitness: We focus on fitness gear that supports realistic home workout routines.
• Customer Support: We provide direct customer support through email and phone during our stated business hours.
• Responsible Marketing: We avoid misleading claims, false urgency, unrealistic guarantees, or medical promises.
• Product Accountability: We provide a clear return process and a 1-year limited warranty for eligible products.

6. Shipping and Delivery

Fitzoraz currently ships to eligible addresses within the United States, unless otherwise clearly shown at checkout.

Orders are typically processed within 1–3 business days. After processing, the estimated delivery window is typically 5–12 business days.

Fitzoraz offers free standard shipping on eligible orders shipped within the United States. Any shipping cost, if applicable, will be shown clearly at checkout before payment.

Customers can track orders through our Track Your Order page.

For complete shipping details, please review our Shipping Policy.

7. Returns and Refunds

Fitzoraz accepts eligible return requests within 90 days from the date your order is delivered, according to the delivery confirmation shown by the shipping carrier.

Returned items must meet the conditions listed in our Return & Refund Policy. Items returned without authorization, outside the return window, damaged by misuse, or missing required parts or packaging may not qualify for a refund.

For complete return and refund information, please review our Return & Refund Policy.

8. Warranty Support

Fitzoraz provides a 1-year limited international warranty for eligible products purchased directly from Fitzoraz or authorized Fitzoraz sales channels.

Warranty coverage applies to eligible manufacturing defects in materials or workmanship under normal intended personal use. Warranty coverage does not apply to normal wear and tear, misuse, accidental damage, unauthorized modification, improper setup, or purchases from unauthorized sellers.

For complete warranty details, please review our Warranty Policy.

9. Fitness and Health Disclaimer

Fitzoraz products are intended for general personal fitness and home training use. Our products and website content are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease, injury, or health condition.

Customers are responsible for using fitness equipment safely, following product instructions, and choosing exercises appropriate for their personal fitness level and physical condition.

If you have a medical condition, injury, recent surgery, pain, mobility limitation, or concern about whether a fitness product is suitable for you, please consult a qualified healthcare professional before use.

10. Our Commitment to Clear Customer Information

Fitzoraz is committed to providing customers with clear and accessible information about our products, order process, shipping timelines, return requirements, warranty coverage, payment handling, and privacy practices.

We encourage customers to review our policies before making a purchase so they understand how orders, support requests, returns, refunds, and warranty claims are handled.

11. Customer Support

If you have questions about Fitzoraz, your order, product details, shipping, returns, refunds, warranty support, payment, or privacy, please contact our customer support team:

• Email: support@fitzoraz.com
• Phone: +1 (415) 662-0844
• Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST
• Mailing Address: Fitzoraz LLC, 732 S 6th ST, STE N, Las Vegas, NV 89101, USA

Please include your order number, full name, email address used at checkout, and a clear description of your request so we can assist you efficiently.

12. Related Policies

Please review our related pages for more information about orders, shipping, returns, warranty coverage, payment, privacy, cookies, and customer rights:

• Shipping Policy
• Return & Refund Policy
• Warranty Policy
• Payment Policy
• Privacy Policy
• Terms of Service
• Cookie Preferences
• Do Not Sell or Share My Personal Information
• FAQs
• Contact Us
• Track Your Order

13. Updates to This Page

Fitzoraz may update this About Us page from time to time to reflect changes in our business information, product focus, customer support procedures, shipping coverage, or company operations.

The version published on this page is the most current version.